Medical Billing Specialist- Athena

MDVIP, an innovative leader in the healthcare industry, is seeking a remote-based Medical Billing Specialist to provide MDVIP-affiliated physician practices training and support to optimize their revenue cycle performance.  Requires prior experience using athenaCollector and the ability to develop an understanding of each practice’s system set-up, office workflow, and practice goals to make innovative recommendations to further ensure their ongoing success. Support and training are provided telephonically, by email communication, and via web-based screen sharing sessions.  

Since opening the first affiliated practice in 2000, the MDVIP membership-based personalized healthcare program now empowers over 400,000 people to reach their health and wellness goals through in-depth knowledge, expertise, and one-on-one coaching with over 1,100 of the finest primary care doctors in America. MDVIP-affiliated doctors provide the highest level of personalized health care through consultations, comprehensive screenings, and advanced testing coupled with a  wellness plan devised to help manage acute and/or chronic medical needs. MDVIP-affiliated doctors utilize the latest healthcare technologies in order to advance the delivery of primary care and improve health outcomes in America.

MDVIP has consistently been recognized as a Great Place to Work® employer since 2018, (Greatplacetowork.com/certified-company/MDVIP) and was named by Fortune and Great Place to Work® as one of  the 2023 Best Workplaces in Healthcare^™ This is a corporate based role.

Training and Support Activities

1. Performs initial athenaCollector training to physicians adopting athena 
   1. Following an established training agenda, demonstrates best-practices and advises on suggested workflow modifications to better optimize the revenue cycle performance.
   2. Monitors enrollment/credentialing statuses as the transition progresses and provides support as needed.
   3. Monitors post go-live workflow dashboard.
2. Assesses and provides ongoing training and support for existing athenaCollector practices to optimize workflow.  
   1. Assesses training and support needs of existing practices based on practice requests.
   2. Tracks billing metrics through data analysis.
   3. Serves as a key resource for support and implementation of athenaCollector.
3. Completes administrative responsibilities resulting from the role.
   1. Updates Salesforce with training checklist and recommended follow up.
   2. Enters cases/tasks for each training and support conducted.
4. Provides team support such as: 
   1. Captures and shares critical information with internal management team.
   2. Develops approved communications to share with network physicians.
5. Participates in ongoing learning and development training.
   1. Increases personal job knowledge and professional growth through self-study or other trainings.
   2. Passes and maintains athenaCollector certification.
   3. Stays up to date on changes in regulations for pay for performance programs.

This job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education / Experience / Knowledge:

Associate degree in a relevant discipline from two-year college or university and at least two years practice management software experience required; or equivalent combination of education and experience where two years related experience equals one year of schooling. 

• Specific experience using athenaCollector  required.
• Solid understanding of the medical revenue cycle billing process required.
• Solid understanding of billing concepts highly desirable.

Telecommuter roles:  This role is approved for home-based work, from the location identified at the time of hire.  Remote staff must have an adequate, confidential workspace available to efficiently perform their job functions. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR and approved at the sole discretion and approval of executive leadership. 

Additional information:

At no time may work be performed, or computer systems accessed, from outside of the U.S.

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MDVIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.