Job Title

Work Well Work & Health Coach (5x positions)

DRC (3 Posts) Better Pathways (2 Posts)

Reporting To:

Recruited Jointly by DRC and Better Pathways

Contract Type:

Fixed term up to 31.03.26 with option to extend subject to continuation of funding

Location:

From NHS facilities and other community venues across East Birmingham

Salary:

NJC Scale Point 12 Currently £26,063.96

Working Hours

36.5 hours per week

JOB OUTLINE:

Work Well is an early-intervention work and health support and assessment service, providing holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. Work Well services will involve a genuine understanding of local needs. They will draw on new and existing support in local areas, joining up health services, local organisations, and job centres. We know that a locally led approach is important for Work Well to successfully support people who are at risk of falling out of work or who have already stopped working because of their health condition.

MAIN RESPONSIBILITIES:

The role of the Work & Health Coach is:

To work with eligible participants to create a Work Well action plan.

To support eligible participants to achieve the objectives within their Work Well action plan

To support eligible participants to navigate services

To support eligible participants to access their personal budget allowance

To work collaboratively with other Work & Health Coaches delivering the pilot

To work with the Work & Health Coach lead to support activity to co-ordinate, monitor and evaluate the pilot

To support trialing of related innovations such as digital triage

To target the recruitment of eligible clients

To carry out activities required to progress clients to further learning and/or employment.

To provide 1 to 1 support beneficiaries to achieve client assessment, action planning, milestones, and target setting.

Develop links with further learning providers to establish pathways for clients into enhanced learning that will support both entry into and retention in employment.

To assist Programme Manager in the development of the East Birmingham Job and Skills Hub Service delivering employability skills workshops and weekly Job and Skills Hub to progress clients to obtaining work experience, voluntary placements, further education or training and opportunities for employment.

Develop direct links with employers and employer agencies to access job opportunities, traineeships, and apprenticeships for the beneficiaries,

To create client files that evidence entry information, learning progress, achievement (inc. certificates, letters of appointment) and exit information.

To support clients to access a range of services and activities to promote social engagement and improved health of wellbeing, delivered both within and outside of the Disability Resource Centre relevant to their individual needs.

To assist those clients who are ready in job search; to provide intensive job support when required, to arrange work/learning tasters and volunteer/work experience placements and to refer clients on as appropriate for further support or to training or development opportunities.

To provide post-employment support to those clients who have gained employment.

To ensure that the Multi-Disciplinary Team (MDTs) informational resources are accurate, up-to-date, and meet the needs of clients.

To actively participate in the marketing and publicity of the MDT and its services including organising displays, events, and exhibitions.

To collate client information and statistics and produce reports and returns by the set deadlines for the Programme Manager, Head of Service, and funders. This should include evaluation data and measurements of the short- and long-term impact of the project.

To undertake outreach work at various community-based locations to promote the service, provide locality-based support to clients and to maximise referrals.

To be aware of and comply with the DRC’s policies and procedures including equality & diversity, health and safety, data protection, equal opportunities, and safeguarding.

To ensure your own continuing professional development by attending relevant meetings, undergoing training, attending conferences and seminars and by any other appropriate means. In addition, attending CPD events, training courses, meetings seminars and conferences appropriate to the role for development.

To work effectively as part of the team and be flexible and responsive to changing client needs and DRC requirements.

To undertake any other delegated duties as may be required from time to time, which are commensurate with the nature and grading of the post. To perform any other duties that may be required in line with current duties to help to develop or expand the service.

To assess individual support needs related to work which might typically include help with benefits including back to work calculations, travel to work, managing health at work etc. signposting for further support needs utilising local networks to help them overcome their barriers to employment.

To source job opportunities for clients through tailored job search and regular contact with employers, accessing the hidden labour market to unlock potential jobs that match with the client’s preferences and maintain the employer engagement database.

To support clients to access a range of health and wellbeing activities internally and externally, to build confidence, increase motivation and develop social and professional interpersonal communication skills.

To adhere to administrative and data capture protocols which record and review the progress of individuals, evaluate the short- and long-term impact of the service, track the clients progress post exit and to keep accurate and complete records of casework.

To actively market and promote the service through professional networks and official social media channels and externally through community events, networking opportunities, recruitment events and job fairs.

To work as part of team, supporting colleagues and clients flexibly, reliably and deliver consistently to deliver effective practice.

Support each participant with their ICB centrally managed personal budget of up to £500 to purchase support required to address their barriers to work in line with their action plan