Senior Documentation Specialist/Senior Technical Writer

Ascella Technologies has an opportunity for an experienced and motivated Senior Documentation Specialist/Senior Technical Writer to support a team implementing an ERP system for our client. The role includes writing, editing, and organizing technical documentation, assisting with user training, and contributing to internal documents as needed for successful client delivery. This position requires a strong team player with excellent verbal and written communication skills who can synthesize complex information into clear and concise language. 

What you will be doing

• Writing and editing technical and procedural documentation such as user guides, manuals, and training materials


• Developing comprehensive documentation to synthesize technical information meeting project standards


• Collaborating with SMEs and managers to synthesize technical information into a compelling message and ensuring accuracy of process documentation


• Developing and maintaining an extensive repository of reference materials, including research, usability tests, and design specifications, and ensuring that it is up-to-date


• Correctly cataloging the documents for ease of retrieval


• Developing materials for and conducting user training


• Creating test plans and documenting use cases/user stories


• Translating technical material into easily-understandable, user-friendly text


• Proofreading and editing content for clarity, grammar, syntax, and consistency

What you need to be considered for this role (required)

• Bachelor’s degree in a relevant field


• 5+ years of professional experience as a technical writer or documentation specialist


• Experience working on systems implementation/delivery projects


• The ability to quickly grasp complex technical concepts and make them easily understandable to others via text and diagrams


• Familiarity with the SDLC and software development process including maintaining a Requirements Traceability Matrix


• Excellent written, verbal, analytical, and communication skills and a high level of attention to detail


• Excellent copywriting, proofreading, and editing skills


• The ability to work quickly, accurately, and collaboratively to meet deadlines with minimal supervision


• Strong proficiency with MS Office Suite (Word, Excel, PowerPoint)


• Strategic and creative mindset


• Enthusiastic and proactive attitude with and strong drive to take initiative


• US citizenship 

What makes you stand out from the crowd (desired)

• Experience supporting the Federal Government


• Knowledge of Momentum Financials and or D365 Finance architecture modules, and components, specifically Accounts Receivables


• Understanding of financial processes and accounting principles


• Experience with project management


• Integrated design skills to create elevated documentation and presentation materials

About Us

What makes Ascella employees great

• Innovative Thinkers: From small suggestions to large goals, employee voices are heard and acknowledged.  We encourage employees to come up with creative ideas and give everyone the opportunity to help us define how we do things.  You will have the opportunity to solve real business problems and be challenged to come up with innovative solutions.


• Lifelong learners: We value lifelong learners who are excited about professional development and personal growth.  At Ascella, employees are part of a company and a culture that encourages continuous improvement of both the organization and our employees.  You will work in a collaborative environment with an experienced, highly capable team that learns from each other, and you will be both challenged and supported in your efforts to learn and grow.]


• Customer-Centric: Ascella is committed to complete customer satisfaction on every project.  Our employees provide our customers with excellent service, proactively coming up with solutions to current and anticipated needs.  The customer experience is an integral part of our mission and values, and you will work alongside people who are focused and dedicated to customer satisfaction.  


• Open Communicators: Transparency and communication are important to us at Ascella.  We have an “open door” policy, and our employees ask questions and share information on a regular basis.  We believe in aligning employee work with overall company objectives and being open about our strategic plan and what we are trying to achieve.  We encourage regular feedback and appreciate employee input on what’s working and what’s not so we can initiate discussions about how to improve our processes.


• Inclusive: At Ascella, we encourage and embrace diversity in our workforce.  We are committed to being an inclusive organization where all employees feel valued, respected, and engaged.  Our employees have an array of talents, ideas, and experiences that help foster creativity and innovation and drive our success.

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Position: Senior Documentation Specialist/Senior Technical Writer
Location: Washington, DC (Fully Remote)
Base Compensation: We offer a competitive salary and benefits package, and we are open to discussing compensation based on your qualifications and experience
Other Compensation: 4% contribution to 401(k), performance bonus, profit-sharing
Paid Time Off: 16 days PTO/year, 11 holidays/year
Benefits: Medical, Dental, Vision, Life, Disability, 401(k)…and more
Position is open until filled, applications accepted on an ongoing basis.

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Equal Employment Opportunity Statement
Ascella Technologies is an Affirmative Action/Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. We provide equal employment opportunities to all qualified candidates without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status or any other characteristic protected by law. Ascella Technologies is committed to providing veteran employment opportunities to our service men and women.