Regional Human Resources Manager

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.  This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

• Actual Work/Life Balance
• Competitive Pay
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

The Regional Human Resources Manager plays a vital role in fostering a positive and inclusive work environment at Brighton + Suncrest Hospice. This position is responsible for implementing, administering, and leading all aspects of employee relations, ensuring compliance with all applicable laws and regulations. The ideal candidate will be a passionate and compassionate individual who is adept at building strong relationships, resolving conflicts effectively, and promoting a culture of respect and fairness.

Key Responsibilities:

• Partner with stakeholders: Collaborate effectively with legal counsel, HR leadership, managers, and employees to support business initiatives, resolve issues, and promote a positive culture.
• Support Workforce Analysis: Study turnover rates to identify causes of attrition, understand retention trends, and suggest retention strategies.

• Conduct thorough and impartial investigations: Investigate employee relations concerns, complaints, and disputes, including those related to harassment, discrimination, and other workplace misconduct.
• Ensure fair and consistent resolution: Advise on appropriate corrective actions, ensuring that all investigations are conducted in accordance with company policies, applicable laws, and our core values of compassion, integrity, and respect.
• Policy and process improvement: Contribute to the development and continuous improvement of HR policies and procedures related to employee relations, ensuring alignment with best practices and legal requirements.
• Employee training: Support and deliver training programs to employees and managers on topics such as harassment prevention, conflict resolution, and workplace conduct.
• Support a positive work environment: Foster a culture of respect, inclusion, and fairness for all employees.

• Bachelor's degree in Human Resources, Industrial Relations, or a related field.
• 5+ years of progressive experience in employee relations, including investigation and resolution of complex employee issues.
• Strong knowledge of employment laws and regulations (e.g., FMLA, ADA, Title VII, FLSA).

• Demonstrated experience in successful development and implementation of the employee and labor relations strategies, policies, procedures, and programs that ensure operational alignment and standardization across the organization.
• Possesses technical knowledge with demonstrated success in assessing organizational/business effectiveness, colleague relations, communication and change management, performance and experience working to achieve results through labor management partnership.
• Exceptional interpersonal, consultative and relationship building skills in order to effectively represent colleague and labor relations, often in highly sensitive situations, and to discuss and resolve related complex issues.

• Strong written and verbal communication, interpersonal, and presentation skills.
• Proficiency in Microsoft Office Suite and HRIS systems.

Preferred Qualifications:

• Experience in the healthcare industry, preferably in hospice or palliative care.
• PHR/SPHR or other relevant HR certifications.
• Multi-state experience in Human Resources to include California