Data Analyst

About Us:

AccessOne is a market leader in the healthcare financing space, partnering with healthcare providers nationwide to offer co-branded solutions to their patients for assistance with out-of-pocket medical expenses. We have helped over one million patients afford healthcare through our client partners.

AccessOne offers a comprehensive suite of software and technology-enabled services spanning the entire patient payment lifecycle – from pre-paid payments via AccessOne’s MobilePay™ text-to-pay solution through long-term, customizable financing plans. AccessOne’s comprehensive, patient-centric, flexible solutions provide a positive patient experience, encourage patient loyalty for future treatment, and provide meaningful cash uplift for providers.

About the Role:

As a Data Analyst for AccessOne, you will:

• Assist the Operations Team with client data verifications and ad hoc requests, ensuring clarity and timely completion.


• Monitor communication channels, escalating concerns to management as needed.


• Collaborate with Client Success on ad hoc requests, consulting with management to determine the best approach.


• Engage with clients regarding data verifications, escalating unresolved issues to management.


• Act as the Subject Matter Expert (SME) for client reporting, including settlements and newly implemented processes.


• Lead by example in internal and external communications, consistently upholding AccessOne’s values of integrity, professionalism, and responsiveness.


• Serve as a primary contact for external vendors, maintaining processes and collaborating with leadership on improvements.


• Oversee database transactions and reconcile discrepancies by validating and correcting data as needed.


• Maintain database accuracy through data entry and verification, ensuring quality using research methods.


• Support the development and testing of new reports or products.


• Improve data quality by analyzing trends, monitoring variances, and recommending actions to management.


• Perform other tasks or projects as needed or assigned.

About You:

You are an analytical problem-solver with a sharp eye for detail and a commitment to delivering top-tier service to both internal and external customers. With strong communication skills, you excel at managing your time and priorities, consistently balancing tasks and meeting deadlines. Your ability to collect, organize, analyze, and disseminate large amounts of information with precision and accuracy sets you apart. You take initiative, identifying opportunities to improve processes and recommending automation solutions to enhance efficiency. You demonstrate sound judgment, knowing when to resolve issues independently and when to escalate concerns to leadership. While your interpersonal and critical thinking abilities allow you to collaborate effectively with clients and cross-functional teams, you also thrive behind the scenes, handling high volumes of data and performing recurring tasks like report generation. If this sounds like you, and you meet the qualifications below, the Data Analyst role could be the perfect fit!

• Bachelor's degree or equivalent; 2+ years' relevant experience; or equivalent combination of education and experience


• Intermediate to advanced proficiency with MS Excel


• Strong knowledge of and experience with reporting packages (e.g., Business Objects) and databases (e.g., SQL)


• Adept at queries, report writing, and presenting findings