Copy of Online Tutor - Professional Services

Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach.

As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform lives through flexible education made accessible to all.

From Access to Higher Education Diplomas and GCSEs to animal courses and accredited dental nursing qualifications, we offer education to individuals from all backgrounds and at any stage of their life and career.

Through partnerships with industry-leading providers in multiple sectors, learndirect has helped more than 4.5 million learners get the qualifications they need. With rapid expansion well underway, you could become a part of the online solution to educational needs.

Job Purpose:

To provide tutorial support and guidance, including formative and summative assessment, in the relevant subject discipline(s) to a range of students on their selected programme of study and across multiple Access to HE Diplomas.

This role is subject specific, and we are particularly interested in applicants with the following subject specialisms:

• CIPD Foundation Certificate in People Practice


• CIPD Associate Diploma in People Management


• CIPD Associate Diploma in Organisational Learning and Development

Key Responsibilities and Accountabilities:

• Mark learner work in accordance with the requirements set by the awarding organisation and provide high-quality developmental feedback.


• Answer learner queries in a timely and professional manner.


• Assist with moderation activities when required.


• Ensure that learner support records are accurately maintained.


• Ensure all contractual E&D and H&S policies are adhered to at all times in relation to learners.


• Ensure that the required processes are completed and in line with contractual deadlines to ensure that learndirect meets quality and accreditation requirements.


• Attend and contribute to standardisation meetings to ensure consistency in approach


• Assessing criteria against qualifications, where appropriate.


• Actively feedback issues connected to courses, collateral and systems to ensure continuous improvement of these.


• Learner satisfaction is above 75% good.


• Any other reasonable request in the interest of the business.

What we are looking for in you (Essential):

• Detailed knowledge of all qualification standards in relevant subjects.


• Proven ability to motivate and progress learners.


• Experience assessing on the CIPD programme.


• Degree (or equivalent) in Human Resource Management


• Occupational competency in the qualification standards being assessed.


• CIPD qualified


• Assessor qualification
  Have the ability to problem solve using own initiative.


• Be able to research supportive answers to learner questions.


• Be digitally skilled in Microsoft Office, email and other commonly used learning platforms.


• Operates consistently within company procedures.


• Trustworthy.


• Approachable.


• Have excellent written communication skills.


• Commitment to continuous professional development.


• Excellent team-building skills and interpersonal skills.

Why work with Us?

• Complete a funded course of your choice after your probation period


• Access to a variety of funded management, soft skills, human resources and personal development courses


• Excellent holiday allowance plus bank holidays – to include one extra day’s holiday for your birthday / appreciation day  


• £50 Amazon thank you Voucher for your birthday


• Company pension scheme 


• Refer a friend scheme 


• Inclusive culture and positive working environment


• Staff social events

We are an equal opportunity employer, always looking for the right talent based on merit for every position. learndirect believes passionately in including all employees equally in the learndirect culture and mission. We actively encourage diversity of thought and champion our talented individuals.

Proposition: Empowering people to reach their potential

Our Mission: Removing barriers (time, tech, cost) to enable a ‘learning lifestyle’.

Our Vision: To create the modern approach to learning

Our Values: Working with PACE we strive to be:

Passionate “We show pride, enthusiasm, and dedication in everything that we do, for our learners, our customers, ourselves, and each other”.

Agile “We positively embrace and respond quickly to change through a flexible, proactive workforce that seizes opportunities”.

Courageous “We challenge the norm, creating continuous business improvement and opportunities through entrepreneurial thinking balanced with a sound commercial approach”.

Empowering “We trust and inspire people to do their best and believe in themselves. We are open to a diversity of ideas, approaches, and points of view”.