Business Development Associate

Position Overview

The Business Development Associate is responsible for nurturing and expanding relationships with large, multi-state DSOs.  The Business Development Associate achieves sales quotas and assigned account objectives by introducing DDS Lab to clinics that are part of newly engaged DSO’s, presenting the full range of products and services to the customer, monitoring customer sales performance and ensuring customer needs and expectations are met. The Business Development Associate is responsible for the growth in share of active offices of the DSO’s that they call on.

The Business Development Associate works with the office locations; doctors and office managers and is responsible for establishing productive, professional relationships and focus on providing solutions to customers laboratory needs.

Responsibilities

• Continuously track the offices belong to the assigned DSO’s.
• Partner with the Customer Onboarding Team to ensure each office has a proper site initiation.
• Continuously track customer purchases and buying trends and determine sales opportunities.
• Provide management with changes in customers financial, personnel or strategic status.
• Partner with all company personnel, including, other sales team members, Customer Onboarding, Field Support, customer service, or operations, in order to meet account performance objectives and customers’ expectations.
• Meets monthly sales targets and account management goals
• Responsible for maintaining an effective and harmonious working relationship with other sales management and field personnel whose support is essential for success.
• Conduct product training sessions at client locations (i.e., Lunch-and-Learns, evening programs, regional meetings, DSO annual meetings, etc.) 
• Record all sales activity and client contact information in HubSpot
• Proactively contact, sell, and educate new and former clients as needed

• Professional outside/field sales experience required. Preferably in the dental or healthcare industry
• Ability to effectively present information, communicate and respond to questions clearly and persuasively with clients, management and other key members of the company while maintaining a high level of professionalism
• Ability to read, analyze and interpret documents in English, such as professional journals, technical procedures, governmental regulations, and procedure manuals
• Ability to write reports and business correspondence
• Strong attention to detail
• Willing to travel
• Ability to multi-task, use personal judgment and utilize strong decision-making skills
• Knowledge of Windows operating systems software including but no limited to Word and Excel
• Excellent organization and time management skills
• High level of technical and material knowledge of dental products/terminology
• High School diploma required, Bachelor’s degree preferred
• Must possess a valid driver’s license
• Must have a dependable car that can be used for company travel for which appropriate reimbursement is provided