Rockstar is recruiting for a company that believes the right office manager can be the difference between a business surviving and thriving. This client provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. Each customer is assigned a dedicated office manager with deep HVAC experience to handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Their services save customers up to 16 hours a week, enabling them to focus on growing their business.
The Role:
An experienced HVAC office manager is sought to join the team as a Remote Office Manager. In this role, the individual will be the backbone of the service, using their expertise and AI-powered tools to support multiple small HVAC contractors simultaneously. They will provide the human touch that makes the service invaluable, while leveraging technology to multiply their impact. The best office managers know the industry inside and out. They do more than just handle tasks for an owner; they bring the capacity and experience to help an owner accomplish their goals - whether that’s growth, profitability, or getting their free time back.
What You'll Do:
- Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service
- Use AI-powered tools to optimize workflows and support business growth
- Share HVAC industry knowledge with the product team to improve AI solutions
- Help contractors implement tools and processes to enhance efficiency
- Tailor the approach to meet the unique needs of each contractor
You're a Great Fit If:
- Experience in HVAC office management, especially with small businesses
- Understanding of HVAC business operations and industry challenges
- Skilled with tools like QuickBooks, Jobber, HouseCall Pro, ServiceTitan
- Highly organized and can manage multiple priorities effectively
- Ability to communicate clearly and build strong relationships, even remotely
- Comfortable with technology and excited about integrating AI into the workflow
- Ability to work independently and thrive in a dynamic, evolving environment
Nice-to-Haves:
- Experience supporting multiple businesses simultaneously
- A knack for process improvement and optimizing workflows
- Familiarity with or enthusiasm for learning about AI tools
Why Join Us:
- Help multiple amazing small business owners
- Work with other rockstar office managers
- Competitive salary, health benefits, and equity in a growing startup
- Work remotely and enjoy a flexible schedule
- Be at the forefront of innovation in the HVAC industry
- Grow skills and career in a dynamic tech startup
The WorkHero Difference:
At this company, the individual is more than an office manager - they are a key partner in driving success for multiple HVAC businesses. They will use their skills and AI to help contractors focus on what they do best. It's a chance to multiply their impact and be part of shaping the future of HVAC office management.