DescriptionAssociation Hero provides Careerplex, a career center platform that boosts member engagement and generates non-dues revenue for trade and professional associations. We transform associations into go-to sources for industry-specific job opportunities while delivering a modern experience with advanced features like real-time chat and applicant tracking.
Weโre a startup providing a better solution in an established space โ this allows us to be bolder with select long-term bets, but we still iterate quickly. Weโre also fully remote and have minimal work-related travel, so the position is geared towards operational excellence, stakeholder management, and strategic input rather than traditional calendar management.
This role is ideal for a proactive, tech-savvy professional who thrives in a dynamic environment and is eager to take on challenges and grow.
Responsibilities
- Maintain a comprehensive understanding of our evolving business model, product, and customer profiles.
- Handle sensitive and confidential information with the utmost discretion.
- Serve as the primary point of contact between the executive and external stakeholders, handling inquiries and responding on behalf of the executive when needed.
- Gather and prepare information for discussions and meetings to ensure thorough and informed conversations.
- Prepare client-facing presentation materials.
- Attend internal and external meetings to capture and distribute notes, key takeaways, action items, and deliverables.
- Proactively track and follow-up on projects and tasks to ensure timely completion of projects.
- Perform various administrative tasks for the business, including invoicing clients and preparing financial reports.
- Assist with ad-hoc tasks and projects, collaborating with team members and external stakeholders as necessary.
Requirements - High level of integrity, professionalism and ethical standards.
- Detail oriented with excellent organizational and time management skills.
- Dependable with a strong work ethic, sense of urgency and ability to adapt and work effectively in a dynamic environment.
- Tech-savvy, adept at identifying and quickly becoming proficient with the appropriate technology to alleviate a need within the business.
- Proactive and intrinsically motivated.
- 2-4 years of experience in an administrative/operational role in a professional setting.
- Bachelorโs degree or higher.
Benefits - $55,000-$75,000 per year commensurate with skills and experience.
- Health and dental coverage.
- Unlimited paid time off.
- ESOP.