Customer Service/Data Entry Clerk (Remote)

Position Overview:



Are you a motivated individual with a knack for customer service and data entry? We're searching for a Customer Service Representative/Data Entry Specialist to join our dynamic team. In this role, you'll play a pivotal part in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided, you'll have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience.



Overview:



Are you a motivated individual with a knack for customer service and data entry? We're searching for a Customer Service Representative/Data Entry Specialist to join our dynamic team. In this role, you'll play a pivotal part in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided at our Las Vegas facility, you'll have the opportunity to transition to a remote setup, offering flexibility and convenience.



Must Attach Your Current Resume For Apply!!

What will you do?

• Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client


• Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses


• Transfer data from various sources into electronic files and/or digital databases systems.


• Sort and organize data


• Involved with either voice or non-voice processes, as required.


• Manage either inbound/outbound calls in a professional manner.


• Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.


• May be required to perform additional duties and tasks as required by the Company.

Why we think this job is great:

• It’s a full-time, 100% remote position where you’ll work from home.


• You’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.

Qualifications:

• Willing to work on both, voice and non-voice processes.


• Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.


• Excellent written and verbal communication skills.


• Available 40 hours per week starting immediately


• Adaptable and flexible, demonstrating abilities to work with process and information changes


• Ability to work independently or as an active member of a team


• Can support a WFH set-up


• Have a stable internet connection.


• A computer-savvy candidate is preferred.

Bold Business LLC is a U.S.-based global BPO and marketing firm with a 30-year track record of success. Our talent–drawn from the United States, Canada, Philippines, India, Colombia and more–allows clients deep cost savings, and our service solutions include:



*Operational support, such as finance, accounting, virtual assistants and project management

*Customer service and business development, like lead generation, bilingual call centers, voice/chat support and appointment setting

*Digital marketing, including content creation, web design, SEO, and social media management

*Technology solutions, such as data management, Big Data analytics, and AI integration



Check out our website to see how you can achieve your goals with a global workforce.



Check out our jobs board for the latest openings, to see if our values align, and if you’d be a good fit to join our team